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About the Role
As a Technical Account Manager , you will help some of the world’s largest enterprises transform the way they work through automation. As part of our Enterprise Success Team , you will partner with strategic customers to design, build, and scale enterprise-level automation programs that drive measurable business outcomes and maximize organizational impact using a leading business automation platform.
You will work closely with stakeholders across the organization—from C-suite executives to technical teams—guiding customers throughout the full automation lifecycle, from initial deployment to enterprise-wide adoption and long-term optimization.
You will join a high-performing, general team that values impact, innovation, and customer success, offering challenging and rewarding work at scale.
Key Responsibilities
- Take ownership of customers’ technical success with the platform.
- Act as a core member of the account team, owning technical workstreams that support adoption strategies and business value realization.
- Proactively engage with customers,



providing technical advisory and guiding the maturity of their automation programs.
- Plan and support UiPath platform infrastructure, installation, upgrades, troubleshooting, and optimization.
- Enable customer technical teams on platform best practices aligned with their automation pipelines, environments, and constraints.
- Conduct design and code reviews for selected automations to ensure adherence to best practices.
- Perform technical health checks to identify risks, gaps, and continuous improvement opportunities.
- Collaborate with Product Support and internal subject matter experts to manage and resolve escalated support incidents.
- Deliver technical guidance through webinars, demos, and speaking engagements.
- Contribute to the continuous improvement of internal processes, assets, and delivery methodologies in an agile manner.

Required Qualifications
- 7+ years of professional experience in techni

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1aqru4

📌 Technical Account Manager (Colombia)
🏢 kastech software solutions group
📍 Colombia