Postúlate en Kit Empleo: kitempleo.com.co/empleo/1aqul4

BVP takes pride with Excellent Customer Service!

About the Opportunity

If you are looking for a permanent long‑term placement where you will have an opportunity to always see what the world will look like 10 years ahead, join our team today. Taking part in one of the fastest‑growing technology companies will enable you to work with a team that values harmony and collaboration. We are looking for positive individuals that can thrive in a fast‑paced environment. Our diverse customer base spans multiple industries and will provide you with an opportunity to gain a wide range of experiences.

Responsibilities

- Provides excellent customer satisfaction to existing and potential clients
- Timely communication with stakeholders when there are issues they need help with
- Verbally communicate with people you see on your computer screen using two‑way communication tools
- Communicate with customers and related parties via phone and email
- Perform administrative task as per customer request
- Manage customer's staff actions and report events to their management




- Collect big data and compile reports pertaining to operations
- Ensure smooth running of day to day operations in large facilities
- Produce reports and other communication as needed

Requirements

- High school degree
- English speaking and writing proficiency B1-C2
- Good understanding of customer service
- Excellent interpersonal oral and written communication skills
- Ability to work afternoon shifts
- Capability to work from an office in Bogota - not a remote position
- Opportunity to be part of a team of ambitious, talented people with diverse backgrounds and style
- We are all striving to continuously learn and improve
- Opportunity to be creative and innovative, we love new ideas
- Company organized events
- Annual Performance Reviews
- Bonuses for employees with children
- Dynamic and modern office space including a spacious lounge where employees can relax and enjoy

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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1aqul4

📌 Bilingual Tech Support Agent — Afternoon Shift | Dynamic (Bogotá)
🏢 CBTW Americas
📍 Bogotá