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Job Description

At Capgemini Engineering, the world leader in engineering services, we bring together a general team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life‑saving robots, our digital and software technology experts think outside the box as they provide unique R&D; and engineering services across all industries.

Your Role

In this role you will play a key role in:

- Applying strong knowledge of TCP/IP, OSI Model, MAC and IP Addressing, and core transmission protocols (TCP, UDP, ICMP) to support and maintain network infrastructure
- Utilizing network management tools such as SNMP and RMON, alongside performance measurement tools like iPerf, TamoSoft, and iChariot to monitor and optimize network performance
- Working with application protocols including Telnet, SSH, FTP, SMTP, HTTP, HTTPS, NTP and SNTP to support connectivity and network service delivery
- Performing packet capture and traffic analysis using tools such as Wireshark to diagnose and resolve network issues efficiently
- Supporting the configuration and troubleshooting of switching technologies, including VLANs, Trunking, Spanning Tree, Link Aggregation, and 802.1x Authentication across Layer 2/Layer 3 environments

Your Profile

- Solid foundational understanding of networking concepts including Bridging, Switching, Routing,



and Ethernet/Fiber Transmission Technology, gained through 1‑2 years of hands‑on experience or equivalent academic background
- Familiarity with Layer 2/Layer 3 switching concepts such as Unicast/Multicast/Broadcast, Quality of Service (QoS), and Discovery Protocols (CDP, LLDP, Bonjour) is a plus
- Analytical and problem‑solving mindset, with the ability to diagnose network faults and communicate findings clearly to both technical and non‑technical stakeholders
- Eagerness to learn and grow in a fast‑paced engineering environment, with a proactive approach to upskilling and staying current with evolving network technologies
- Ability to collaborate effectively within cross‑functional and international teams, with good communication skills in both Spanish and English

What You'll Love About Working Here

- Free access to learning platforms – world‑class learning assets and curated programs from Harvard Business Review, Coursera, Pluralsight, Udemy, Microsoft, AWS, Google and many more.
- Career acceleration programs – from associate to leaders and beyond, with support at every stage.
- Hybrid working – flexibility in when and where work gets done.
- Capgemini Research Institute – pioneer research on ethical AI and sustainability trends.

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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1ar032

📌 Network Support Engineer – Hybrid, Growth & Learning (Bogotá)
🏢 Capgemini Engineering
📍 Bogotá