Postúlate en Kit Empleo: kitempleo.com.co/empleo/1ar18b
Description
The Support Operations Analyst - Perfect Pay is a critical operational role responsible for ensuring payroll accuracy, compliance, and operational excellence across Amazon's Colombia Customer Service operations. This position serves as the bridge between operations leadership, payroll systems, and workforce management, requiring strong analytical capabilities, decision‑making under uncertainty, and deep expertise in Colombian payroll regulations.
Key job responsibilities
Role: The Support Operations Analyst - Perfect Pay will serve as the critical bridge between operations leadership, payroll systems, and workforce management for Amazon's Colombia Customer Service operations. The role focuses on four key areas:
- Guarantee the effective payment for all our employees, integrating the different tools and departments involved, due to Colombian regulations
- Audit and compliance to reduce payment defects
- Data Analytics & Reporting
A day in the life: Perfect Pay Operations Management / Weekly Audit & Compliance / Automatization process
Basic Qualifications
- Experience with Excel
- Experience with Microsoft Office products and applications
- 2+ years of quality or customer‑facing role experience
- Speak, write, and read fluently in English
- AI tools proficiency
Preferred Qualifications
- Knowledge of and proficiency in the use of Python scripting language
Inclusive culture
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company - Amazon Operation Services Colombia S.A.S. - H74
Job ID: A10417199
Postúlate en Kit Empleo: kitempleo.com.co/empleo/1ar18b
📌 Support Operations Analyst (Colombia)
🏢 Amazon
📍 Colombia
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