Customer Advisory Support Role (Bogotá)

Customer Advisory Support Role (Bogotá)

27 may
|
SAP
|
Bogotá

27 may

SAP

Bogotá

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of integral commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you’ll do:
Position title: Customer Advisory Support Role - SAP Next Gen

Location: Bogota, Colombia

Duration: Temporary role up to 2 years

In this role, you’ll:
- Business Change Requests: Respond to and manage change requests for Melody Suite tools as required, ensuring updates are accurately reflected.
- Support tool enablement efforts by helping plan and coordinate communications, training, and office hours
- Perform monthly updates to CA time & activity reports and global KPI metric reports for use by CA leadership.




- Establish a bi-weekly update cadence to support CA leaders to keep them informed of key metrics.
- Support ORE review and maintenance activities in collaboration with the CA Revenue Ops Team, ensuring accurate and updated records.
- Assist in designing and implementing new data pull procedures to support evolving business needs.
- Review and delivery of ad hoc reports and analysis requests from CA leadership.

What you bring:
Education:
- Must be a recent Graduate of a bachelor’s degree
- Preferably not exceeding 2 years from graduation
- Preferably in the field of Business, Data Science, Information Systems, or a related field

Requirements and Experience:
- Strong attention to detail and accuracy in data management
- Basic proficiency with data analysis tools (e.g., Excel, Google Sheets, or similar platforms)
- Effective written and verbal English & Spanish communication skills
- Ability to organize and prioritize tasks to meet deadlines
- Willi

📌 Customer Advisory Support Role (Bogotá)
🏢 SAP
📍 Bogotá

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