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ProServe Area Delivery Leader - Security , LATAM
The Amazon Web Services Professional Services (ProServe) team is looking for an experienced ProServe Area Delivery Leader (PADL) to join our Shared Delivery Team (SDT). This senior leadership role is responsible for all delivery activities within the Area (single/multi-country or Practice/Industry), ensuring optimal support while maximizing team utilization and revenue performance. You will report to the Geo Delivery Leader, serving as a strategic advisor to customers, partners, and internal AWS teams.
As PADLs, you will coach, manage, and guide Delivery Practice Managers (DPMs) and their teams to ensure best‑in‑class solutions for customers and partners. You will engage with C‑level executives, ensure Area SDTs work closely with partner teams, drive business development initiatives through thought leadership, provide portfolio guidance and oversight, and exceed customer satisfaction targets. PADLs will partner with ProServe Account Executives to identify, understand, and define customer business outcomes, building trust,
identifying applicable AWS Professional Services offerings, and successfully executing SOWs.
Your experience leading teams within the technology sector will equip you to optimize team growth and performance through tailored people development plans, ensuring Area SDTs are aligned to customer needs and have the capacity to address customer outcomes. You will translate technical concepts into business value and communicate with technical depth, cultivating strong relationships with customers, Amazon General Sales, and ProServe teams. Success is measured primarily through the Area P&L; by delivering engagements on time, within budget, and exceeding CSAT.
Key job responsibilities
- Lead and manage the Area Shared Delivery Team, overseeing Delivery Practice Managers (DPMs) and their teams.
- Ensure delivery of best‑in‑class solutions for customers and partners, meeting and exceeding satisfaction targets.
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📌 ProServe Area Delivery Leader (Bogotá)
🏢 Amazon
📍 Bogotá