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It's more than a job:
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
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The Airfreight Operational Care team leader is responsible to manage the day-to-day operation and Operational Care Team, to deliver excellent, customer-centric operational execution while maximizing profitability. The development of Airfreight operations, enhancing operational capabilities between cost-efficiency and high-quality processing are an important function of the role. The Operational Care team leader is directly involved in driving business development by managing solutions and costs through carrier/partner engagement. All activities are to be performed in compliance with rules and regulations governing air transport, industry,



and product standards, KN standards and guidelines, and executed via KN operational systems.

How you create impact:
Main Responsibilities
- To lead the Operational Care center team under their direct management
- To ensure operational excellence through high-quality shipment/process management
- To monitor operational performance and increase data and execution quality according to all KN requirements
- To resolve problems escalated by a team member or any other stakeholder, sustainability
- To maximize profitability through cost optimization
- To collaborate with all partners/suppliers, gateway, warehouse, customs teams, the RCC, and external parties as needed
- To contribute as process owner to continuous improvements of processes and controls for lean and cost-efficient operation
- To optimize operations and all systems utilization, working closely with the Optimization team, to ensure the highe

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📌 Air Logistics Operational Care Team Leader (Bogotá)
🏢 Kuehne+Nagel
📍 Bogotá