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Job title:_ Customer Care Intern - Bogotá_Location_: Bogotá_
Opella is the self-care challenger with the purest and third-largest portfolio in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally.
- Our mission is to bring health in people’s hands by making self-care as simple as it should be. For half a billion consumers worldwide - and counting.
- At the core of this mission is our 100 loved brands, our 11,000-strong integral team, our 13 best-in-class manufacturing sites and 4 specialized science and innovation development centers. Headquartered in France, Opella is the proud maker of many of the world’s most loved brands, including Allegra, Buscopan, Doliprane, Dulcolax, Enterogermina, Essentiale and Mucosolvan.
- B Corp certified in multiple markets, we are active players in the journey towards healthier people and planet. Find out more about our mission at.
- About the job:_The Customer Care Intern will actively contribute to the Customer Care team's success by participating in ongoing improvement projects and taking ownership of specific tasks assigned during the internship. This role offers a hands-on experience in Supply Chain operations, focusing on customer service, order-to-cash processes, and collaboration with internal and external stakeholders.
- Main responsibilities:_Support and optimize Order-to-Cash processes, customer contact management, and claims handling to ensure timely responses and high customer satisfaction.- Contribute to continuous improvement projects, automation initiatives, and operational support within logistics and supply chain processes.- Collaborate across teams to execute Joint Business Plans, share customer insights, and ensure compliance with audit and internal control requirements.
- Requirements:_Education: University students.- Languages: English is a must.- Interest in Supply Chain (Customer Service, Demand Planning, Warehouse and Distribution).- Basic understanding of Order-to-Cash processes.
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📌 Customer Care Intern (Bogotá)
🏢 Opella
📍 Bogotá