Specialist, Customer Acquisition (Bogotá)

Specialist, Customer Acquisition (Bogotá)

27 may
|
Sin nombre
|
Bogotá

27 may

Sin nombre

Bogotá

Job Title: Specialist, Customer Acquisition - Trilingual Job Description The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers. You will: Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members Analyze data,



performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market Be a point of escalation for our clients and respond promptly to any issues Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed Work with client contact on reporting and forecasting Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs) Work with client contact on reporting and forecasting Coordinate team incentives and Sales Performance Incentive Funds Partner and build business relationships with all partners to ensure customer expectations are met Candidate profile 1.5 + years proven work experience in a sales role Fluent in Portuguese and English A passion for customer experience and driving team results Experience in operations and strategy building Excellent C

📌 Specialist, Customer Acquisition (Bogotá)
🏢 Sin nombre
📍 Bogotá

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