Postúlate en Kit Empleo: kitempleo.com.co/empleo/1ar7nb

I.T. Virtual Assistant (CRM & Automations)
Company: U.S.-Based
Location: Remote (Colombia)
Schedule: Full-time: Must be available during EST hours
Contract Type: Independent Contractor
About the Role
Were looking for a proactive and tech-savvy I.T. Virtual Assistant to support our Digital Technical Project Manager in managing workflows, lead management tools, and digital automations. Youll work behind the scenes to keep our systems organized, ensure data flows properly across platforms, and help maintain smooth operations between sales, marketing, and operations teams.
What Youll Do
Assist in setting up and maintaining CRM systems (HubSpot, Zoho, Pipedrive, or similar)
Support automation workflows across tools (e.g., Zapier, Make, CRM-native automations)
Help integrate CRM with other tools (CMS, spreadsheets, analytics, email platforms)
Monitor workflows and troubleshoot errors in automations, while keeping up communication with internal teams.
Generate and format reports (pipeline performance, leads tracking, campaign results)
Requirements
1+ year of experience in a technical support, operations assistant, or similar role.
Hands-on familiarity with at least one CRM platform (HubSpot, Salesforce, Zoho, Pipedrive, etc.)
Comfortable working with spreadsheets (Google Sheets/Excel: formulas, lookups, pivot tables) paired with Google apps script & Python.




Willingness to learn and manage automations existing in Zapier and in our own internal platforms
Advanced English (B2+ required): You must be able to communicate confidently and professionally in English. If you do not meet this level, this role may not be a good match.
Nice to Have
Knowledge of lead management processes (capturing, qualifying, routing)
Exposure to analytics platforms (Google Analytics, ad tracking, and pixels)
Basic familiarity with CMS platforms (WordPress, Webflow)
We are seeking candidates who come from technical, digital operations, or data-oriented fields, rather than traditional administrative backgrounds.
Professionals who typically excel in this role include:
Systems & Technology Profiles
Systems Engineering
Software Engineering / Software Development
Information Systems Technology
SENA ADSI graduates (highly aligned)
Digital Operations & CRM Profiles
CRM Assistants / CRM Coordinators
Marketing Operations Assistants
Digital Operations or RevOps / Sales Ops Support
Candidates with experience in agencies or SaaS environments
Technical Support / IT Support
IT Helpdesk Analysts
Junior Application Support Specialists
Technical Support Assistants with CRM exposure
Data & Automation-Oriented Profiles
Junior Data Analysts
Candidates with strong Excel/Google Sheets logic
Individuals who have created dashboards, scripts, or automations
Junior Automation Specialists (Zapier, Make, API-based connections)

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1ar7nb

📌 IT Virtual Assistant CRM and Automations Remote, EST time. (Bogotá)
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📍 Bogotá