Postúlate en Kit Empleo: kitempleo.com.co/empleo/1arbth

At Empresa confidencial you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life
The Disputes Assoc Credit Rep is responsible for the investigation, management, and resolution of customer invoice disputes and payment deductions for North America. This role ensures disputes are resolved accurately, timely, and in compliance with approval matrices, financial controls, and service level agreements (SLAs).
The Disputes Assoc Credit Rep works closely with Cash Application, Credit & Collections (CFS), Customer Service, Contracts, Tax, Distribution Centers, and other internal teams to resolve discrepancies while protecting Empresa confidencial’s financial position and customer relationships.Key Responsibilities
- Investigate and resolve customer invoice disputes in line with company policies, contracts, and approval guidelines.
- Manage dispute cases end‑to‑end in SAP FSCM, ensuring accurate classification,



documentation, and timely resolution.
- Support dispute resolution through credits, debits, offsets, or reassignment to Credit & Collections to maintain accurate Accounts Receivable balances.
- Coordinate with internal teams (Cash Application, Credit & Collections, QA, Contracts, Tax, Customer Service) to ensure effective execution of dispute outcomes.
- Ensure compliance with SOX requirements, internal controls, and audit standards, maintaining complete and approval‑ready documentation.
- Communicate dispute status and outcomes clearly, proactively escalating high‑risk, high‑value, or complex cases as needed.

Systems & Tools Used
- SAP (R/3) – FSCM, dispute management, AR transactions
- Excel – dispute tracking, reporting, analysis
- Outlook & Shared Mailboxes
- SharePoint / OneDrive / Teams
- Pricing & contract tools (e.g., CHAMPS, RADAR – where applicable)
- Customer portals & carrier websites (POD,

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1arbth

📌 Assoc Credit Services Rep (Bogotá)
🏢 Importante Empresa Del Sector
📍 Bogotá