Postúlate en Kit Empleo: kitempleo.com.co/empleo/1arh0r

The Account Manager will act as a key commercial and relationshipbuilding point of contact for prospective and existing clients. This role is highly proactive, focused on driving registrations, nurturing customer relationships, increasing engagement, and ensuring longterm satisfaction. The position emphasizes ownership of accounts, followups, and performance accountability.

Key Responsibilities

Managing Inbound Communications Proactively handle inbound calls, emails, and messages, identifying customer needs and converting inquiries into registrations.
Account Ownership Client Engagement Manage a portfolio of prospective and active customers, maintaining ongoing communication to build trust, loyalty, and retention.
Customer Onboarding Growth Register new customers, schedule trial classes, perform structured followups, and guide clients through the decisionmaking process.
Issue Resolution Relationship Management Address concerns or complaints with a solutionoriented mindset, deescalating situations while protecting the customer relationship and business objectives.
CRM Data Management Accurately maintain customer information, interaction notes, and pipeline status in CRM systems.




Process Script Adherence Follow established communication frameworks while adapting conversations to maximize conversion and customer satisfaction.
Performance Revenue Targets Consistently achieve KPIs related to account conversion, registration goals, followup effectiveness, response times, and overall customer satisfaction.

Regular Season
Monday to Thursday 1000 AM 700 PM 1hour lunch break
Friday 1000 AM 600 PM 1hour lunch break
Saturday 930 AM 230 PM

Camp Days
Monday to Friday 830am to 530pm 1hour lunch break
Saturday 1000am to to 200pm
OR Sunday 1200pm to 400pm

What do we offer
Permanent employment contract through Michael Page Colombia.
Remote position based in Colombia.
Connectivity allowance of COP 300,000
Access to 70 wellness benefits provided by Michael Page.
Bolsa de trabajo Colombia ofrecemos puesto de Bilingual Account Representative Manager para el sector de Ventas en la empresa Michael Page de Bogotá, D.C.. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Jornada completa.

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1arh0r

📌 Bilingual Account Representative Manager Remote (Bogotá)
🏢 Michael Page
📍 Bogotá