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Who are we?
Roiback is a leading company focused on developing online solutions for hotel chains and independent hotels. We have been working for more than 5 years in the ecommerce sector …
- Designing and developing websites
- Managing online marketing
- Creating and improving our booking engine (Central Reservation System, CRS)
- Creating exclusive web content
- Giving our clients an exclusive support.
- Building integration with the main Channel Managers
How can you help us?
We are seeking for a CRS Executive to join our web team, please apply only if you think you can help us in the following ways:
- As a CRS Analyst, being responsible for the inventory and rates load to the booking engine when Roiback is launching a new hotel website.
- Teaching and coaching the hoteliers in how to use our CRS, giving online and on site formations, and solving all the doubts they have related to the interface and functionality.
- Detecting, transmitting to the IT team, and testing the incidents you or the hoteliers find in the application.
- Capturing feedback from the hoteliers related to new features and improvements to keep our booking engine in the top position of best CRS of the market.
- Being committed to work in an agile environment, understanding your responsibilities as part of a team, working with respect and proactivity.
What do we require?
- You speak Spanish and English at conversation level, another language would be a plus.
- You have deep understanding of the travel industry, and specifically in the accommodation area, you know perfectly what the next terms stand for: PMS, CRS, CMS, DCS …
- You know what you don’t know, and in consequence, you are committed to learn.
- You have good presentation and teaching skills, you are very good in transmitting your knowledge to others.
- You are compromised to build and maintain a CRS with a high level of quality.
- You have great negotiation skills, your ability to help stakeholders understand functionalities and con
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📌 CRS Specialist (Colombia)
🏢 Reconocida empresa
📍 Colombia
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