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Who are we?
Roiback is a leading company focused on developing online solutions for hotel chains and independent hotels. We have been working for more than 5 years in the ecommerce sector …
Designing and developing websites
Managing online marketing
Creating and improving our booking engine (Central Reservation System, CRS)
Creating exclusive web content
Giving our clients an exclusive support.
Building integration with the main Channel Managers

How can you help us?
We are seeking for a CRS Executive to join our web team, please apply only if you think you can help us in the following ways:
As a CRS Analyst, being responsible for the inventory and rates load to the booking engine when Roiback is launching a new hotel website.
Teaching and coaching the hoteliers in how to use our CRS, giving online and on site formations, and solving all the doubts they have related to the interface and functionality.
Detecting, transmitting to the IT team, and testing the incidents you or the hoteliers find in the application.




Capturing feedback from the hoteliers related to new features and improvements to keep our booking engine in the top position of best CRS of the market.
Being committed to work in an agile environment, understanding your responsibilities as part of a team, working with respect and proactivity.

What do we require?
You speak Spanish and English at conversation level, another language would be a plus.
You have deep understanding of the travel industry, and specifically in the accommodation area, you know perfectly what the next terms stand for: PMS, CRS, CMS, DCS …
You know what you don’t know, and in consequence, you are committed to learn.
You have good presentation and teaching skills, you are very good in transmitting your knowledge to others.
You are compromised to build and maintain a CRS with a high level of quality.
You have great negotiation skills, your ability to help stakeholders understand functionalities and convince them when they propose differe

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1armvz

📌 CRS Specialist (Colombia)
🏢 Reconocida empresa
📍 Colombia