Postúlate en Kit Empleo: kitempleo.com.co/empleo/1arof8

Help clients hire better people faster

At Empresa confidencial, we help growing companies improve the quality of their hires and reduce time to fill through better hiring systems, software, and support. We are looking for a Client Success Specialist who can deliver an exceptional client experience while also bringing real-world knowledge of the recruiting and hiring process.

This is not a generic customer support role. We need someone who understands how hiring works in the real world -- someone who has recruiting experience and can confidently help clients solve both platform questions and hiring-process challenges.

To be clear this is not a recruiter position.

However we REQUIRE recent experience as a recruiter.

Agency recruiting with diverse recruiting experience is preferred over in house recruiters

Required: C2 Proficient / Near-native "Perfect non-native" level; very close to native

This is a remote / Work From Home/ WFH Position

What You'll Do
- Support clients by email, phone, and Zoom with fast, thoughtful, solution-oriented communication




- Help clients use our platform effectively to improve hiring outcomes
- Troubleshoot client issues and provide clear step-by-step guidance
- Lead onboarding and re-onboarding conversations with clients and users
- Create follow-up emails, Loom videos, and helpful resource recommendations
- Manage client requests, notes, and ticket workflows in HubSpot
- Identify common client issues, bugs, training gaps, and feature requests
- Support renewals, quarterly check-ins, and overall client satisfaction
- Help clients apply hiring best practices, not just software settings

What We're Looking For
- Required: recruiting or talent acquisition experience
- Required: C2 Proficient / Near-native "Perfect non-native" level; very close to native
- Strong understanding of the hiring process, including screening, interview workflows, candidate experience, and hiring best practices
- Experience in client success, account management, recruit

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1arof8

📌 Recruiter & Client Success Specialist (Bogotá)
🏢 Importante Empresa Del Sector
📍 Bogotá