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At Empresa confidencial, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Empresa confidencial is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Empresa confidencial, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:
Data Analytics & Computational Sciences

Job Sub Function:
Business Intelligence

Job Category:
Professional

All Job Posting Locations:
Bogotá, Distrito Capital, Colombia

Job Description:

As a Customer Collaboration Lead,



you will play a key role in strengthening the strategic link between Innovative Medicine and its key customers, to ensure excellence in the level of service perceived by customers and create incredible customer experience.

The Customer Collaboration Lead will be responsible of defining the strategy for the Customer Collaboration program, aligning it with the business needs and strategy. Also will be connecting with internal and external Stakeholders in the region to organize work and actions to improve the customer experience for our customers and patients, aligned with customer needs, feedback, business priorities and deliverables related to product flow, delivery status information and integral programs, using the tools and platforms to map customer journeys and to collaborate with key stakeholders to achieve our Customer Promise.

You will be directly reporting to the Customer Service Manager for LatAm.

Key Responsibili

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1arx7d

📌 Customer Collaboration Lead Latam (Bogotá)
🏢 Importante empresa
📍 Bogotá