Postúlate en Kit Empleo: kitempleo.com.co/empleo/1as5el
We are actively hiring **experienced Collections Specialists to join our growing on-site team in Barranquilla.**
If you are motivated by performance, enjoy helping resolve accounts professionally, and are ready to grow with a stable team, we would love to hear from you.
**- Compensation & Contract Structure**
- Independent Contractor
- $250-$260 USD weekly base pay + uncapped commissions
**- Key Responsibilities**
- Handle inbound and outbound collections calls professionally and efficiently
- Negotiate payment arrangements and resolve delinquent accounts
- Maintain consistent follow-up communication with customers
- Accurately document all account interactions and updates
- Ensure full compliance with FDCPA and federal collections regulations
- Meet and exceed individual and team KPIs
- Maintain professionalism and composure during challenging conversations
**- What We Offer**
- Competitive weekly base compensation
- Uncapped commission opportunities based on performance
- Stable on-site work environment
- Growth and advancement opportunities
- Supportive and performance-driven team culture
**- Hiring Process**
To ensure fairness and consistency, all applicants must complete every stage of the hiring process.
Our process includes:
- Resume Review
- Prescreen Questionnaire
- English Voice Recording
- Live Interview
- Final Interview
**- Please note**:
- **English resumes are required for this role**:
- **Strong English communication skills are essential**
Requirements:
**Requirements**:
- Previous experience in BPO collections is required
- Third-party collections experience is strongly preferred
- Strong understanding of FDCPA and collections compliance regulations
- Excellent English communication skills, both spoken and written
- Fluent Spanish communication skills
- Strong negotiation and objection-handling abilities
- Goal-oriented mindset with the ability to work toward performance targets
- Must be able to work on-site in Barranquilla
Postúlate en Kit Empleo: kitempleo.com.co/empleo/1as5el