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We are seeking a talented individual to join our Claims Advocacy team at Marsh. This role will be based in Bogota office. This is a hybrid role that has a requirement of working at least three days a week in the office.

We will count on you to:

- Lead strategic oversight of complex claims portfolios, ensuring accurate assessments, timely resolutions, and exceptional client advocacy.
- Act as the escalation point and senior technical resource for complex losses — progressing claims with mínimal direction and maximum impact.
- Demonstrate deep domain knowledge in claims, including property, casualty, specialty, and complex insurance programs, guiding strategy, resolving disputes, and supporting market-facing negotiations.
- Drive innovation in claims processes by identifying automation opportunities and leveraging tools and technology to streamline repetitive or low-value tasks.
- Own and manage regulatory, compliance, and documentation standards, ensuring excellence in e-filing, correspondence, and audit readiness.
- Mentor, guide, and upskill junior advocacy team members, fostering a high-performance, knowledge-sharing culture.

What you need to have:

- 6 to 8 years of strong experience in the General Insurance domain across different types of claims, claims lifecycle, and claim data.
- Graduate or master’s in commerce, Business Administration, or any equivalent education programme in the Insurance domain.
- Proficient in MS Office (Word, Excel, Outlook, PowerPoint), with strong Excel skills.
- Comfortable working with new age data management tools.

What makes you stand out:

- Strong academic rigor.
- Familiarity with core insurance domain concepts related to the claims lifecycle.
- Strong persistence and follow-up skills.




- Outstanding stakeholder management skills with the ability to influence people.
- Ability to interact effectively with all levels of internal and external business partners.
- Knowledge and experience resolving complex claims across a variety of relevant business lines.

Why join our team:

- We help you be your best through professional development opportunities, interesting work, and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh McLennan se compromete a crear un contexto de trabajo diverso, inclusivo y flexible. Nuestro objetivo es atraer y retener a las mejores personas y abrazar la diversidad de edad, origen, discapacidad, origen étnico, responsabilidades familiares, orientación o expresión de género, estado civil, nacionalidad, estado parental, estado personal o social, afiliación política, raza, religión y creencias, sexo/género, orientación o expresión sexual, color de piel o cualquier otra característica protegida por la ley aplicable.

Marsh McLennan está comprometida con el trabajo híbrido, que incluye la flexibilidad de trabajar de forma remota y la colaboración, las conexiones y los beneficios del desarrollo profesional de trabajar juntos en la oficina. Se espera que todos los colegas de Marsh McLennan estén en su oficina local o trabajando en el sitio con clientes por lo menos tres días a la semana. Los equipos que trabajan desde la oficina identificarán al menos un día de asistencia presencial a la semana en el que todo su equipo estará reunido en persona.

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1as6gc

📌 Claims Advocate Specialist (Bogotá)
🏢 Marsh
📍 Bogotá