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**MAIN PURPOSE OF THE JOB**

Sanofi Business Services (SBS), one of the 5 pillars of Sanofi’s Business Services organization, is setting up a new captive Business Services centre in Bogota to provide Account-to-Report, integrated Order-to-Cash as well as HR services.

With respect to integrated Order-to-Cash (iO2C) the Business Services centre will be covering the following areas of the process:

- Customer Master Data, Pricing & Commercial conditions
- Order Management
- Credit Management
- Collections & Account Receivables management
- Cash Application
- Claims & Disputes Management
- AR Monthly closing and Reporting

The purpose of this role is to:

- Deliver collections management services to SBS as per their respective Service Level Agreements (SLAs)
- Review AR ageing reports, perform collection & dunning, escalate & follow-up actions
- Address operational issues and follow through to resolution in an effective and timely manner
- Check credit availability and manage blocked sales orders related to Overdue
- Deliver operational KPIs and comply with Sanofi policies and guidelines
- Participate in continuous improvement initiatives

The Analyst, Collection and Credit Control reports to Collection & Credit Control Team Lead and may be assigned a specific sub-process or geography. He / She works closely with Customer Service, Finance, Treasury, Account to Report, Trade or Global Business Unit and Ci2C front line teams in countries / regions.

**KEY ACCOUNTABILITIES**

**Operation**
- Deliver collections management services to SBS for Sanofi entities within SBS perimeter as per their respective Service Level Agreements
- Review AR ageing reports
- Perform collection & dunning
- Determine appropriate escalations & follow-up actions as per defined process




- Dispute & Claim Management - qualify and create disputes identified by Ci2C and manage dispute resolution under Ci2C responsibility
- Check credit availability, manage blocked sales, document the case
- Contribute to business and customer collection strategy reviews
- Execute in compliance with Sanofi policies and guidelines
- Complete all activities as per the general Core Model and operational KPIs
- Develop expert level knowledge of the activities in scope as well as local knowledge of entities in scope and become a super-user

**Continous improvement**
- Identify process improvement opportunities through elimination of redundant activities
- Participate in process automation initiatives and ensure seamless adoption and transition

**EXPECTED SKILLS**

**Functional**
- Broad understanding of Customer Invoice to Cash / Accounts Receivable process and activities (advantageous)
- Good business acumen (advantageous)
- Strong problem solving, deductive and analytical skills (advantageous)

**Technical**
- Hands-on experience of SAP FI (essential) and other accounts receivable related IT tools (advantageous)
- Knowledge of Microsoft Office and expertise of MS Excel (essential)

**Interpersonal**
- Ability to interact with internal and external clients in a professional manner (essential)
- Team player, able to work collaboratively transversally and with Ci2C front line teams with an end to end mindset (essential)
- Good communication skills (advantageous)
- Attentive to customer needs and feedback (advantageous)

**Leadership**
- Organized and structured to execute tasks as per deadlines (essential)
- Attentive to detail and works with precision (advantageous)
- Action oriented, delivery driven, change agent (advantageous)

**BACKGROUND AND EXPERIENCE**
- Graduate degree in accounting or finance (essential)
- First hands on experience in an accounting & accounts receivable role (advantageous)
- Advanced in Portuguese (essential)
- Knowledge of other European languages (advantageous)

LI-Hybrid

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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1as8t4

📌 Credit and Collection Analyst (Temporary) (Bogotá)
🏢 Sanofi
📍 Bogotá