Postúlate en Kit Empleo: kitempleo.com.co/empleo/1as8ut

**Role Summary**

We are looking for a highly disciplined and organized Training Success Specialist with **at least 2 years of experience** in training delivery, coordination, or roles with significant logístical responsibilities. **This is not a senior position**; the salary and scope are aligned to someone who is early in their career but already has solid foundational experience.

In addition to training support, this role requires hands-on logístical experience: preparing, assembling, and shipping training materials; coordinating courier services and customs processes; and ensuring timely delivery for programs across Latin America.

**Requirements**:
**Key Responsibilities**:
**1. Training (Virtual and In-Person)**:
Facilitate activities in virtual or in-person classrooms, demonstrating strong communication skills and effective group management. Provide real-time support to the instructor, address participant questions, and resolve technical issues on Zoom, Teams, or similar platforms during virtual sessions.
Coordinate preparation meetings with clients and instructors.

**2. Logistics & Operations (High Priority for This Role)**:
Prepare, assemble, pack, and ship training materials nationally and internationally.
Manage logistics for shipments, coordinate with courier companies, track deliveries, verify receipt, and handle customs processes when applicable.




Coordinate in-person events: room setup, materials, vendor and hotel coordination, technical checks, etc.
Document course closures, attendance, feedback, and databases required by clients, finance, and internal teams.

**3. Customer Support**:
Serve as the primary point of contact before, during, and after the training program.
Address participant inquiries, provide guidance on Prosci tools, and maintain a professional and positive relationship with corporate clients.
Manage multiple priorities with calm, empathy, and strong service orientation.

**4. Regional Coordination**:
Collaborate with instructors and teams across Latin America, adapting to different time zones.
Be available to travel within and outside Colombia depending on program or project needs.

**Requirements**:

- Minimum 2 years of experience in training/learning delivery, event coordination, or roles with significant logístical responsibilities.
- Strong proficiency in Zoom, Teams, MS Office, and virtual learning platforms.
- Advanced English, written and spoken (mandatory).
- High attention to detail, operational discipline, strong organizational skills, and ability to work under pressure.
- Valid passport.
- Must live in Bogotá and have availability to attend the office when required.

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1as8ut

📌 Training Success Specialist (Bogotá)
🏢 Prosci
📍 Bogotá