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**Title: Specialist SLS & Programs (AFR)**
**Location: GSC BOG**
Support with the operational topics for AFR team to provide accurate information to reach the KPIs and expectations of the BPs ensuring the workflow of all the team.
**Key Responsibilities**:
- Fast learner person to know the step by step of quote for all scopes that AFR process manage.
- Good communication between the team, TL and BPs to guarantee the success of the operation.
- Quality checks to be done about the performance of the team.
- Support the team on questions and escalations.
- Periodical calls with BPs.
- Performance Reports weekly/monthly.
- Find improvements and efficiencies, discuss open topics and issues.
- Train members of the team in new topics or reinforce some in order to improve the operation.
**Skills / Requirements**:
- Professional with a strong interest in developing leadership attributes and skills.
- One to two years of experience in logistics processes (preferably airfreight logistics).
- Good level of MS Excel and other MS Office tools.
- Good and fluent communication in English (verbal and written).
- Customer service and communication skills.
- Teamwork and autonomy.
**Who Can Apply**:
- Whoever is not currently in implementations/migrations.
- They meet the prescribed minimum requirements of the job.
- Have a minimum of 12 months in the current role at DHL.
**Relevant information**:
- Salary: $ 2.790.788
- Type of Contract: Indefinite - Directly with DHL Colombia.
- Performance bonus up to 16% of salary
- Food Allowance: $95.564.
Postúlate en Kit Empleo: kitempleo.com.co/empleo/1as9bq
📌 Specialist Sls & Programs (Afr) (Bogotá)
🏢 Dhl
📍 Bogotá