Postúlate en Kit Empleo: kitempleo.com.co/empleo/1asaso

We are hiring **Architects** with deep expertise in contact center platforms, voice/data integrations, and cloud-based architectures. The Architect will lead complex solution designs and interface with executive-level stakeholders.

**Key Responsibilities**
- Lead architecture and design for Cisco UCCE, Genesys, Salesforce, and cloud-based integrations.
- Resolve highly complex voice, network, and data integration issues.
- Conduct discovery, requirements gathering, and solution roadmapping.
- Provide technical leadership, mentoring, and guidance to engineering teams.
- Participate in pre-sales activities including scoping, estimation, and solution proposals.
- Produce high-quality documentation (HLD/LLD, architecture diagrams, best practices).
- Act as a trusted advisor for technical and strategic client discussions.

**Requirements**:

- Strong expertise in Cisco UCCE/UCM and enterprise contact center solutions.
- Experience designing scalable, secure, cloud-based architectures.
- Ability to mentor engineers and manage technical workstreams.
- Excellent analytical, communication, and documentation skills.

**Language Requirement**
- **English: B2 required

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1asaso

📌 Principal / Senior Principal Architect (Barranquilla)
🏢 Agentic Dream
📍 Barranquilla