Postúlate en Kit Empleo: kitempleo.com.co/empleo/1ascew

***About you**:

- You speak English at an advanced level **(minimum C1).**:

- You are interested in E-commerce, consumer electronics, and customer satisfaction
- You are always open to working with new technologies and products
- You are a fast learner, take the initiative and excel at troubleshooting
- You have a dedicated quiet workspace located within your residence
- (Optional) Experience in a Customer service environment is a plus.

**Technical requirements**:

- A minimum internet speed of **10** Mb/s **download and **10** Mb/s** upload with **Latency <120ms,** internationally
- A minimum of **8 GB RAM**:

- A 64-bit version of **Windows 10** or newer, or **macOS** **10.11** or newer
- An **Intel Core i5-8260U** or better/similar.
- An **Integrated Graphics** **card**.
- A smartphone usable for two-factor authentication that runs at least:

- **Android 8.0** or newer
- **Apple iOS 15.0** or newer

**What we offer**:

- The flexibility to work 100% remotely with no wasted commute time and travel costs
- A position at a fast-paced international company with ambitious gaming, e-commerce, and tech clients
- A casual, diverse, and inclusive culture with people from 80+ countries, speaking 25+ languages - where we celebrate everyone's uniqueness




- Innovative digital tools and comprehensive training, with access to our library of online training courses
- Various learning and career development initiatives throughout the year
- Access to Open Up, an employee mental health platform offering access to certified psychologists, online resources, etc.
- Fun employee engagement activities and participation in 5CA employee-lead communities such as 5CA Connect, Pride, 5CA Gamers, Women of 5CA, to name a few

**About 5CA**:
We are a remote-first CX company working with passionate agents worldwide. Founded in 1998, we represent some of the biggest names in gaming and tech and level up their customer and player experience.

Our community is full of digital natives and gamers that troubleshoot with care for the brands they love, from home, in their languages. We work with people from all cultures and backgrounds and champion diversity and inclusion in all we do.
- *As part of this recruitment process, 5CA may conduct a screening activity on your publicly available social media accounts registered on Twitter, Linked-In, Facebook and Instagram. For further details, please refer to our privacy policy._

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1ascew

📌 English Customer Support Agent - Latam (Bogotá)
🏢 5CA
📍 Bogotá