Postúlate en Kit Empleo: kitempleo.com.co/empleo/1ascx5

At AffiniPay, delivering great customer experiences is one of our core values, and we are committed to making every single interaction with our customers count. These shared values are why we have earned a Net Promoter Score of 72, which is only achieved by the very best companies in the US.

What You'll Do
- Answer customer support calls and provide product troubleshooting and support
- Ensure customers receive consistent and reliable service and support during every interaction
- Stay informed and knowledgeable regarding new product releases
- Document found issues and steps to reproduce
- Investigate issues reported by customers
- Educate our customers on how to use AffiniPay/LawPay/CPACharge/ClientPay products

About You




- 2+ years experience in a customer support role
- Must have excellent interpersonal and professional communication skills; both written and verbal. Must be friendly, clear, and a strong speaker with C2 English language proficiency
- Maintain a high level of professionalism, integrity, and ethics
- Excellent time management and communication skills
- Works well in a team setting
- Reacts positively to difficult situations
- Knowledge of Windows, PowerPoint, Word, Excel, or similar programs required
- This is a full-time Contract position located in Colombia

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1ascx5

📌 Contractor - Customer Support Specialist - Payments (Bogotá)
🏢 AffiniPay Careers 2
📍 Bogotá