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**Software Engineer, Switchvox Cloud** At Sangoma, we believe in an audaciously simple value proposition — highly scalable solutions and unparalleled service reliability. We offer essential business communications on a platform that meets your needs. This position will be remote in the Medellin, Colombia area. The team gathers frequently for social and team building activities. Sangoma’s UCaaS Software Engineering team is looking for a Software Engineer with a DevOps mindset. This new position will join a team that works on services and infrastructure powering Sangoma’s cloud products. You will take ownership of the code you write, from development to staging to production. You will work alongside the rest of the team to monitor your code, and improve the observability of all of our services. **Your Role**:

- Participate in recurring sprint and status meetings
- Design, implement, and maintain services and portals for Sangoma's cloud products and infrastructure
- Maintain and deploy services and underlying infrastructure for Sangoma's cloud products and infrastructure
- Troubleshoot issues that have been escalated from other departments. Upon completion, work to prevent the issue from recurring and implement automated detection methods.
- Participate in an on-call rotation and conduct maintenance during the after-hours maintenance window

**Your Background**:

- 5 years of development experience
- Organized and detail oriented
- Experience in any of Ruby, Ruby on Rails, JavaScript, Ansible, or Node.js




- Experience designing and implementing web API services
- Experience working in a Linux or UNIX-like environment
- English fluency and strong writing skills

**Skills that would be helpful, but not required**:

- Polyglot developers with experience in PHP, Python, or other programming languages
- Experience with Infrastructure as Code tooling, such as Docker or Ansible
- Experience with private or public cloud infrastructure such as OpenStack or AWS
- Experience with observability tooling, such as Prometheus or Grafana
- Experience with relational databases or other data stores, such as MySQL, PostgreSQL, or Redis
- Experience with web infrastructure such as HAProxy or Nginx
- Experience with frontend frameworks such as React

**Sangoma **(TSX: STC; Nasdaq: SANG) is a leading business communications platform provider with solutions that include its award-winning UCaaS, CCaaS, CPaaS, and Trunking technologies. The enterprise-grade communications suite is developed in-house and available for cloud, hybrid, or on-premises deployments. Additionally, Sangoma’s integrated approach provides managed connectivity, network, and security services. A trusted communications partner with over 40 years on the market, Sangoma has over 2.7 million UC seats across a diversified base of over 100,000 customers. Sangoma has been recognized for nine years running in the Gartner UCaaS Magic Quadrant. #IND

**Location**:

- Medellín, Antioquia (required)

Work Location: Remote

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1asf0y

📌 Software Engineer, Switchvox Cloud (Medellín)
🏢 Sangoma
📍 Medellín