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The Risk Hub Senior Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

**About the team**

This is an exciting opportunity to be part of a growing team in Citi’s Services Business. The team supports Services MCA across multiple Assessment Units/Global Assessment Units. Among other services, the team reporting to this role delivers centralized monitoring / testing of controls’ performance as well as guidance, reporting, and enhancement of controls design, Operational Effectiveness Monitoring and Testing design, and related activities to business partners.

The role reports to the Risk Hub Lead based in Bogota. This position will be at the Sr Analyst (C12) Level. There is a lot of interest and buy-in to the success of this team across Services,



so the potential for growth in this team and the subsequent opportunities for career development are excellent. As foundations for this risk management In-Business function, the focus is timeliness and relevance so to require a proactive and critical approach to endeavor day-to-day challenges.

**About the role**

The Risk Senior Hub analyst is a challenging role in charge of the timely delivery of high quality and value added’ centralized control assurance and strengthens Operational Effectiveness Monitoring and Testing over a portfolio of Services Business activities from all Citi’s geographic clusters.

**Responsibilities: This role’s primary responsibilities are**:

- Assist in delivery of Managers Control Assessment (MCA), including data analysis, system inputs and stakeholder advice and guidance in support of MCA Transformation and new MCA requirements.
- Provide administrative support for all covered geographies in managing/maintaining controls in the system.
- Responsible for supporting multiple risks and control programs execution including the definition of strategy, approach, tools and metrics reporting that provide integral risk management consistency and excellence.
- Perform operational effectiveness Testing and Monitoring of centralized complex key controls for the business to ensure risks are mitigated in line with the documented processes.
- Document test results in an accurate, clear,



and concise manner to enable detailed risk analysis and Senior Management Reporting.
- Manage and provide administrative support for all covered geographies in managing/maintaining controls in the system.
- Manage communication and coordination of support to stakeholders across Services
- Provide support, education and training to staff to build risk and control awareness within the Services Business.
- Create, implement and/or improve processes through efficiencies/automation.
- Identify opportunities for improving business processes through information systems and/or non-system driver changes.
- Be up to date with all policies and new regulations impacting the business and support the implementation in a timely manner
- Analyze large data sets in Excel to generate regular and ad-hoc reporting for relevant forums which will be documented and presented to the business and Senior Management.
- Contribute to organizing/maintaining the SharePoint sites used to enable self-service access for the stakeholders.
- Liaise with business and line control officers on any deficiencies or control gaps as well as ensuring appropriate remedial actions are in place where deficiencies are identified.
- Document, implement and execute Corrective Action Plan (CAP) for management of control issues.
- Engage and assist with additional workstreams as required.
- Project Manage / lead initiatives, as required.
- 6-9 years of relevant work experience in Risk in Compliance, Operational Risk, Legal or other control related function within a financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; previous experience managing staff is a plus; extensive experience in area of focus as well as working in / managing withi

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📌 Risk Hub Senior Analyst- Bogota (Bogotá)
🏢 Citi
📍 Bogotá