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Vice President, Global Procurement Service Delivery
Location: Bogotá, Distrito Capital, Colombia, and Taguig, National Capital Region (Manila), Philippines.
The Vice President, Global Procurement Service Delivery is a senior global leadership role accountable for the execution, performance, and continuous optimization of Johnson & Johnson’s Procurement Services delivery model. This role leads end‑to‑end global service delivery across Source‑to‑Contract, Payments, Vendor Master Data, and Experience, ensuring scalable, compliant, and high‑performing operations across a globally distributed organization of 450+ Johnson & Johnson employees and strategic business process outsourcing partners. The VP is responsible for delivering measurable business value, productivity, and customer experience outcomes, while advancing AI‑enabled transformation and adopting digital, automation, and data‑driven solutions.
Key Responsibilities
General Service Delivery & Operational Excellence (30%)
- Own global service delivery performance across Source‑to‑Contract, Payments, Vendor Master Data,



and Experience.
- Ensure achievement of service level commitments, customer satisfaction targets, productivity goals, and compliance with SOX, financial, and procurement controls.
- Embed continuous improvement through process simplification, automation, analytics, and service insights.
- Accountable for adoption, scaling, and value realization of digital, AI, and automation solutions across service delivery.
- Govern a hybrid delivery model across internal teams and strategic BPO partners to ensure performance, compliance, and scalability.
- Define and implement required regional and local service delivery processes to meet regulatory, compliance, and operational requirements while aligning to global standards.

Operating Model Execution & Transformation (20%)
- Execute and continuously optimize the global Procurement Services operating model in partnership with Digital and Process Solutions Procure

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📌 Vice President, Procurement Global Service Delivery (Bogotá)
🏢 Johnson & Johnson MedTech
📍 Bogotá