Bilingual Customer Support & Lead Generation Specialist (English/spanish) (Barranquilla)

Bilingual Customer Support & Lead Generation Specialist (English/spanish) (Barranquilla)

28 may
|
Resolv Global
|
Barranquilla

28 may

Resolv Global

Barranquilla

**On-Site | Barranquilla, Colombia**

**$230 USD per week**

Are you fluent in both English and Spanish? Do you enjoy helping customers while identifying opportunities to turn conversations into appointments and business opportunities?

We are seeking motivated, professional, and customer-focused Bilingual Customer Support & Lead Generation Specialists to join our growing team in Barranquilla.

This is an excellent opportunity for individuals who have strong communication skills, enjoy working in a fast-paced environment, and are confident speaking with customers in English and Spanish.
**- What You'll Do**
- Deliver exceptional customer service and support
- Convert inbound inquiries into scheduled appointments
- Educate customers on available services and solutions
- Coordinate with internal departments to ensure customer needs are addressed
- Process appointment scheduling, rescheduling, and cancellations
- Create and route support tickets when necessary
- Assist internal teams with administrative and customer support tasks
- Maintain accurate records and documentation within company systems
- Provide professional communication across all customer touchpoints
**- Why Join Us?**
- Stable full-time opportunity
- Weekly pay
- Supportive team environment




- Opportunity to develop customer service and sales skills
- Career growth potential
- Dynamic and engaging work environment
**- Hiring Process**

To ensure fairness and consistency, all applicants must complete every stage of the hiring process.

Our process includes:

- Resume Review
- Prescreen Questionnaire
- One-Way Video Interview
- Live Interview
- Final Interview
**- Please note**:

- **English resumes are required for this role**:

- **Strong English communication skills are essential**

Requirements:
**What We're Looking For**
- Fluent English and Spanish communication skills
- Excellent spoken and written English
- Previous customer service, call center, appointment setting, lead generation, or sales experience preferred
- Strong interpersonal and relationship-building skills
- Comfortable working with CRM platforms, ticketing systems, and online tools
- Strong attention to detail and organizational skills
- Customer-focused, professional, and solution-oriented mindset
- Ability to remain calm and professional in challenging situations
- Reliable attendance and commitment to working on-site

📌 Bilingual Customer Support & Lead Generation Specialist (English/spanish) (Barranquilla)
🏢 Resolv Global
📍 Barranquilla

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