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Data & AI Technical Architect - Job Description
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. Agentforce is Salesforce's newest innovation—a next-generation platform that combines Data + AI + CRM + Trust to transform customer experiences. Our AI and Data Architect team is a startup within a integral organization, dedicated to helping Salesforce customers and prospects design and implement cutting‑edge solutions that deliver real business value.
Role Description
As an AI and Data Technical Architect, you will act as a senior, hands‑on technical leader and trusted advisor to our customers. You will be responsible for designing, validating, and operationalizing enterprise‑grade data and AI architectures centered on Salesforce D360 and the Agentforce platform. This role sits at the intersection of data engineering, platform architecture, and applied AI,



requiring you to guide customer Chief Data Officers and Enterprise Architects through emerging AI solutions. You will work side‑by‑side with Account Executives and Product teams to ensure customers realize the full value of the platform by designing scalable, secure solutions that integrate D360 into complex enterprise ecosystems—including hyperscalers, data lakes, and governance frameworks.
You will:
- Lead pre‑sales technical design by analyzing customer needs and recommending solutions aligned with Agentforce capabilities and integration with external agent frameworks.
- Shape best practices around generative AI, agent interoperability, prompt engineering, Data Cloud, and cross‑platform integrations.
- Collaborate with AEs and SEs to build hands‑on prototypes and demos using Agentforce and integrated external agents.
- Develop thought leadership content—demo templates, whitepapers, enablement sessions—focused on agent lifec

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📌 Principal Data and AI Architect (Colombia)
🏢 Salesforce
📍 Colombia