Postúlate en Kit Empleo: kitempleo.com.co/empleo/1asu8s

We are Empresa confidencial

Empresa confidencial, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 20 markets. We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.

We are a diverse team of more than 2.700 Kaizeners, from 40+ nationalities spreading across 3 continents.

Our #oneteam is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. Here, there’ll be no average day for you. Ready to Press Play on Potential?

Let’s start with the role

The Key Account Manager will oversee the portfolio of high-net-worth customers in the Colombian market, focusing on building relationships with Key Accounts. This role emphasizes enhancing loyalty, delivering personalized and rewarding experiences, all within a sustainable framework. It offers a unique opportunity to engage with high-value customers, providing them a world-class experience while promoting responsible gambling and sustainability.





As a Key Account Manager, you will:
- Manage the customer portfolio and establish strong personal relationships to foster loyalty, retention, and increased lifetime value by maintaining their customary and sustainable play levels;
- Monitor individual customer performance and ensure timely provision of rewards, both online and offline, aligning with business requirements;
- Deliver top-tier customer service to assigned customers, acting as the primary point of contact through all available channels and for any related issues;
- Proactively target individual customers with appropriate actions at strategic points in their lifecycle (new Key Accounts, churning, lapsed, returning, big winners, etc.) to drive growth and activity;
- Strategically plan and host diverse local or general Key Account events, collaborating with the Hospitality and Sponsorship Team, including hospitality at sporting events, concerts, luxury din

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1asu8s

📌 Key Account Manager (Bogotá)
🏢 Reconocida empresa
📍 Bogotá