Postúlate en Kit Empleo: kitempleo.com.co/empleo/1asv3d

Description TEMPORARY FOR ONE YEAR The Employee Relations Specialist is responsible for the effective dispatching, intake, triage, and management of employee relations cases, while also focus on discipline-related matters of low to moderate complexity.
The role ensures that all incoming cases are accurately assessed, documented, and assigned in accordance with established governance assignment frameworks, while independently managing 'discipline' investigations that support fair, consistent, and compliant application of company policies.
In addition, the role plays an important function in maintaining the integrity of the Employee Relations case management system, ensuring data accuracy, reporting reliability, and visibility into case trends and outcomes.
The Employee Relations Specialist partners closely with People stakeholders and cross-functional teams to support timely resolution of cases.
1. Dispatching: • Receive, review, and assess all incoming Employee Relations cases across the LA region.
• Analyze key case information, including country of origin, nature of the issue, involved parties, etc.
• Accurately register and document cases in the ER tracker system, ensuring completeness and data integrity.
• Assign cases using a predefined assignment matrix aligned with regional scope, expertise, and capacity.
• Identify and escalate cases outside of scope (, Compliance, high-risk, or complex matters) to the appropriate ER team members.
2. Case Management -Discipline cases: • Manage end-to-end investigations for Discipline related cases of low to moderate complexity.




• Handle cases involving violations of company policies (excluding Compliance matters), including but not limited to sales and merchandising policies, safety policies, attendance, etc.
• Conduct investigations in line with Employee Relations SOPs, ensuring objectivity, confidentiality, and procedural consistency.
Perform intake discussions and interviews with employees, managers, and relevant stakeholders.
Gather, analyze, and assess documentation and evidence to support objective conclusions.
• Write clear and concise case documentation, including findings, and recommended actions.
• Provide guidance to People Managers on appropriate disciplinary actions and case handling.
3. ER Tracker , and chocolate; candy and gum.
We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum.
Our 80,000 makers and bakers are located in more than 80 countries and we sell our products in over 150 countries around the world.
Our people are energized for growth and critical to us living our purpose and values.
We are a diverse community that can make things happen—and happen fast.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type Temporary (duración determinada)Service Operations (Delivery)Integral Business Services

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1asv3d

📌 Employee Relations Specialist (Bogotá)
🏢 Mondelez International
📍 Bogotá