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Scope
The Country Product Manager - Ocean Freight is responsible for developing and executing the country's Ocean Freight (FCL/LCL) product strategy.
Ensures competitive pricing, operational excellence, regulatory compliance, strong carrier relationships, and P&L; performance.
Drives digital adoption, product competitiveness, and customer satisfaction through coordinated action with Sales, Operations, and Regional Product Teams.
Responsibilities
Product Strategy & Market Positioning
Build and execute the national Ocean Product road map aligned with regional/global product teams.
Analyze market trends, competitor activities, regulations, and customer behaviors to identify growth opportunities.
Deploy standardized global/regional solutions (digital tools, product programs) adapted to local needs.
Generate and share consistent market intelligence reports for internal stakeholders.
Operational Execution & Process Optimization
Operational Oversight: Oversee daily FCL/LCL operations, ensuring high service quality and seamless coordination between carriers, ports, truckers, and customs brokers.
Risk Mitigation: Proactively manage operational risks—including port congestion, equipment imbalances, and transit delays—by implementing robust contingency plans.
Commercial Management: Manage local tariffs and ensure accurate, competitive pricing for all spot and non-standard requests.
Training & Enablement: Deliver specialized product and system training to Sales and Operations teams, aligning local execution with Regional and Integral Product Team standards.
Commercial Leadership & P&L; Ownership
P&L; Management: Own the country's Ocean Freight P&L;, with direct accountability for revenue growth, margin optimization, and strict cost control.
Tender Leadership:



Lead the country-level ocean tender process and partner with the Sales team to secure strategic accounts and identify new trade opportunities.
Key Account Engagement: Engage directly with high-value customers when necessary to drive commercial success and strengthen partnerships.
Procurement Excellence: Drive significant cost savings through aggressive carrier negotiations and disciplined allocation management.
Stakeholder, Carrier & Compliance Management
Stakeholder Engagement: Maintain and develop relationships with local carriers, NVOs, port authorities, terminals, and key clients.
Performance Management: Conduct QBRs with Carriers to align on performance KPIs and resolve disputes, including rollovers, D&D;, and ETA issues.
Compliance Oversight: Ensure full compliance with customs, sanctions, safety rules, and local regulations.
Executive Escalation: Act as the primary escalation point for major operational or commercial issues.
Job Requirements
Qualifications & Experience
Education: Bachelor's degree in Supply Chain Management, International Trade, Business Administration, or a related field (MBA preferred).
Experience: Minimum 5–7 years' experience in the ocean freight forwarding industry, with a strong background in ocean freight operations and procurement roles.
Industry Knowledge: Deep understanding of global shipping markets, Incoterms, and carrier contracts.
Technical Skills: Proficient in data analysis tools and ERP/Transportation Management Systems (TMS).
Sustainability: Solid understanding of ESG and sustainability programs within the freight and logistics sector.
Communication: Fluent in English; proficiency in additional languages is a plus.
Mobility: Willingness to travel as required.
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📌 Ocean Freight Country Product Lead — Growth & P&L (Valle del Cauca)
🏢 PSA BDP
📍 Valle del Cauca