Postúlate en Kit Empleo: kitempleo.com.co/empleo/1asw3d

100% REMOTE POSITION Debt Settlement
Training 3 weeks
9 am to 6 pm EST (Mon - Fri)
2 week nesting period
8 am to 7 pm EST
After training, 40 hrs a week, 7 days a week with 2 days off
$7 USD starting
$7.50 after 90 days
• Handles Account Information Inquiries (General account inquiries, Creditors Status Update, Account information update, and Change banking information)
• Accommodates Draft and Program Changes Requests (Draft Change - Draft Increase/decrease/skip, Program Changes - Remove/Add/Re-Add Creditors, and Redrafts)
• During Available time agent are being skilled to handle Outbound Dialers to call for NSF/Redraft, Welcome/Courtesy Calls, use manual list for pending Settlement Authorizations.
• Handles concern for creditors who had gone legal, by submitting intake form.
• Handles questions related to settlements and general questions about negotiations.
• Handles Client Portal troubleshooting and password reset




• Handling cancellation or program save conversations
• Experience discussing program structure, settlement timelines, escrow/payment schedules, and creditor negotiations with enrolled clients
• Strong de-escalation and objection handling skills, particularly with clients frustrated about progress, fees, or creditor contact
• Ability to identify at-risk clients and retain them through education, reassurance, and solution-oriented communication
If you're open to exploring this opportunity further, I'd be happy to share more details and discuss whether this could be a good match.
This is a contractor position with a monthly payment.
OWN COMPUTER AND HEADSET
Would you be open to a quick conversation?
Looking forward to connecting!

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1asw3d

📌 Customer Service - Debt Settlement (Barranquilla)
🏢 Ottomate Global
📍 Barranquilla