Postúlate en Kit Empleo: kitempleo.com.co/empleo/1aswe9

Drive-Thru Shift Lead – Chick-fil-A Glenwood Place
Chick-fil-A Glenwood Place is seeking an experienced and motivated Drive-Thru Shift Lead to oversee one of the most important parts of our business.
This leader will guide our Drive-Thru operations with excellence, motivate team members to achieve results, and create a welcoming guest experience from start to finish.
Pay Range: $***** – $***** per hour
Shift Availability: Day time Position 5:00 AM – 5:00 PM or Night Time Position 11:00 AM – 11:00 PM (must have full availability for this shift)
Important: All applicants must submit a resume to be considered for leadership positions.
Skills & Attributes
Desire to lead, train, motivate, and inspire others
Strategic thinker; goal-oriented; technically competent
Strong communication skills for handling difficult situations and leading teams
Dependable and results-driven leader
Outgoing, friendly, and patient demeanor
Track record of achievements; ability to motivate team to increase car count
Passion for ongoing training/education in the restaurant industry
Results-oriented and quick decision maker
Strategy and data-driven mindset
Ability to maximize positive situations and de-escalate challenges
Requirements
Ability to open the restaurant




Friday and Saturday availability required
Minimum 2 years management experience
Exceptions to any requirement may be made at the discretion of the Operator
Role Responsibilities
The Drive-Thru Shift Lead's responsibilities will be divided into four categories:
Operational Disciplines
Outside Experience: Strategy Execution
Weather Strategy
IPOS Strategy
Outside Meal Delivery Strategy
Drive-Thru Cockpit
Tornado Bagging Strategy
Beverage/Dessert Assembly Strategy
Window Execution
Performance Expectations
Meet and exceed service time goals
Ensure order accuracy scores remain highAchieve daily sales goals
Administrative Responsibilities
Track team member attendance
Manage resources, technology, small wares, and equipment
Plan weekly position setups, including break strategies
Conduct quarterly team member evaluations
Team Leader Training & Development
Checklist Training
Operational Discipline Training
Execution Training
Work schedule
10 hour shift
Weekend availability
Day shift
Night shift
Benefits
Health insurance
Dental insurance
Vision insurance
Life insurance
Referral program
Employee discount
Disability insurance
Paid training
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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1aswe9

📌 Drive-Thru Shift Lead — Lead, Train & Delight Guests (Bogotá)
🏢 Chick-Fil-A Glenwood Place (Fsu)
📍 Bogotá