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Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Bilingual Chat and Voice Customer Service – English–Spanish working in Bogota, Colombia, you’ll be a part of bringing humanity to business. #experienceTTEC

What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll
- Answer incoming communications from customers
- Connect and resolve issues with customers using written communication only

What You Bring to the Role
- 1 year or more of related customer service experience in retail, banking, contact center, customer electronics and/or similar fields




- Impeccable written and spoken communication skills including grammar and spelling
- Recognize, apply, and explain your knowledge of products or services
- Computer literacy, including the ability to manage multiple screens
- High school diploma or equivalent

What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A general team of curious lifelong learners guided by our company values
- And a competitive base wage of 2.500.000 COL, meal allowance of 462.500 COL, transport support of 250.000 COL, hiring bonus 1.000.000 COL and the benefits you'd expect and maybe a few that would pleasantly surprise you

A Bit More About Your Role
We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1asytm

📌 Bilingual Chat and Voice Customer Service Representative (Bogotá)
🏢 Empresa líder
📍 Bogotá