Postúlate en Kit Empleo: kitempleo.com.co/empleo/1aszn1

Do you have experience working with ecommerce platforms, the retail industry, or fashion brands, along with handson exposure to CRM tools If so, wed love to hear from you.
Join us in supporting our newest clienta leading online womens fashion retailer renowned for its thoughtfully curated collections and diverse range of stylish clothing and accessories. This partnership offers an exciting opportunity to collaborate with a fastgrowing, dynamic ecommerce brand at the forefront of online retail.
Our client specializes in ontrend designs and modern tailoring. Every order is thoughtfully designed, created, and packaged by women who are passionate about empowering womenmaking this more than just a role, but a chance to be part of a purposedriven brand.
We are hiring on a rolling basis, with a start date of 15th May 2026

What We Are Looking For
A strong appreciation for, or handson experience with, diverse fashion trends
Experience working with ecommerce platforms
Familiarity with CRM tools such as Gorgias and Gorgias AI, or similar customer support software
Experience using Shopify
Proven experience providing emailbased customer support
Excellent written and verbal communication skills
Strong problemsolving abilities, with the capacity to troubleshoot and resolve customer queries efficiently
Ability to work independently as well as collaborate effectively within a team environment




Openness to feedback to ensure the delivery of a highquality customer service experience
Confidence in navigating the competitive fashion and ecommerce landscape
Passion for staying up to date with fashion trends, fabrics, and production processes
Polite, professional demeanor with excellent interpersonal skills
Proactive mindset with the ability to think creatively and solve problems quickly
Strong time management and organizational skills, with the ability to work independently
Capacity to resolve 1015 customer tickets per hour
Proven track record of maintaining a minimum 90 quality score
Equipment Requirements bring your own device
Minimum 50 Mbps internet connection
Minimum 8GB RAM Intel i5 10th gen
Quiet working environment
Noisecanceling headset
No desktops
No Chromebook, no LINUX
Benefits
Performance has its benefits within our Reward and Recognition Program Club 90
Worklife balance No more commuting to work, you get back lost days, a lot of lost days.
We provide an internet allowance to cater to connectivity requirements.
Bolsa de trabajo Colombia ofrecemos puesto de Customer Support Agent para el sector de CallCenter Telemercadeo en la empresa INFLUX INC. de Barranquilla. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Jornada completa.

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1aszn1

📌 Customer Support Agent (Barranquilla)
🏢 Influx.
📍 Barranquilla