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About the Job
Twilio is undergoing a major business transformation powered by Enterprise AI, supported by a dedicated engineering team building foundations for a unified, secure, and scalable operating system across GTM and non‑GTM functions. This role focuses specifically on transforming how Twilio’s Customer Support organization operates through AI‑powered tools and agentic products.
We are looking for Full‑Stack Engineers who view AI as a fundamental shift in the software development lifecycle and the delivery of engaging user experiences. This is an opportunity to deliver innovative software products and solutions across Sales, Marketing, HR, Finance, Legal, and other business functions.
Joining this team means building production‑grade, full‑stack AI applications. You won’t just be wrapping APIs; you will engineer the entire lifecycle of agentic applications.
As a Staff Software Engineer within Enterprise AI, you are the technical heartbeat of our products, bridging the gap between bleeding‑edge AI research and robust, full‑stack production systems.
Responsibilities




- Co‑lead the design and development of our software infrastructure, driving technical vision and strategy to ensure scalability, reliability, and performance.
- Drive the development of sophisticated, stateful web applications, overseeing the integration of complex React‑based front‑ends with backend modular services for a seamless UI experience.
- Serve as a developer leader in distributed systems, data technologies, with strong software engineering skills.
- Drive technical innovation and research to stay at the forefront of emerging data technologies and best practices.
- Mentor and elevate a team of high‑performing engineers, fostering a culture of technical excellence through code reviews and architectural workshops.
- Collaborate closely with cross‑functional teams to understand business requirements and translate them into scalable and efficient technical solutions.
- Continuously adapt to t

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1at20k

📌 Staff Software Engineer (Medellín)
🏢 Nerdleveltech
📍 Medellín