Postúlate en Kit Empleo: kitempleo.com.co/empleo/1at2d7
We are actively hiring experienced Collections Specialists to join our growing on-site team in Barranquilla.
This role is adecuado for professionals with strong third-party collections experience who are confident handling difficult conversations, negotiating payment arrangements, and working in a fast-paced, target-driven environment. We are looking for candidates with excellent English communication skills, strong objection-handling abilities, and a solid understanding of collections compliance and FDCPA regulations.
If you are motivated by performance, enjoy helping resolve accounts professionally, and are ready to grow with a stable team, we would love to hear from you.
Key Responsibilities
Handle inbound and outbound collections calls professionally and efficiently
Negotiate payment arrangements and resolve delinquent accounts
Maintain consistent follow-up communication with customers
Accurately document all account interactions and updates
Ensure full compliance with FDCPA and federal collections regulations
Meet and exceed individual and team KPIs
Maintain professionalism and composure during challenging conversations
What We Offer
Competitive weekly base compensation
Uncapped commission opportunities based on performance
Stable on-site work environment
Growth and advancement opportunities
Supportive and performance-driven team culture
Hiring Process
To ensure fairness and consistency, all applicants must complete every stage of the hiring process.
Our process includes:
Resume Review
Prescreen Questionnaire
English Voice Recording
Live Interview
Final Interview
Please note:
English resumes are required for this role
Strong English communication skills are essential
Requirements
Requirements
Previous experience in BPO collections is required
Third-party collections experience is strongly preferred
Strong understanding of FDCPA and collections compli
Postúlate en Kit Empleo: kitempleo.com.co/empleo/1at2d7
📌 Collections Specialist (Barranquilla)
🏢 Importante empresa
📍 Barranquilla
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