Postúlate en Kit Empleo: kitempleo.com.co/empleo/1at2hr

We are seeking a Marketing Operations & Automation Specialist to join our team at Empresa confidencial. This role will be based in Mexico City. As a Marketing Operations & Automation Specialist you will support platform operations, user enablement, campaign execution, governance, and continuous innovation while partnering closely with Demand Generation, CRM, Digital, and broader Marketing stakeholders to improve operational efficiency, user adoption, and data-driven customer engagement across the enterprise.

We will count on you to:

User Enablement, Onboarding & Ongoing Platform Support

Lead the development, management, and continuous improvement of scalable user onboarding, training, and enablement programs for new and existing platform users. Provide timely support for platform-related inquiries, troubleshooting, and operational guidance to ensure high user adoption, platform utilization, and service quality. Manage communications, support resources, and user-facing documentation through designated project management and knowledge-sharing platforms.

Platform Optimization,



Governance & System Administration

Manage and enhance the ongoing performance, governance, and administration of the Microsoft Dynamics 365 Real-Time Marketing. Support system configuration, process standardization, compliance alignment, and platform optimization initiatives to improve operational efficiency, scalability, and user experience. Participate in the rollout of new functionality, feature enhancements, and system updates while ensuring successful implementation across business stakeholders.

Marketing Automation Solutions, Reporting & Technical Support

Partner with Demand Generation, Field Marketing, and core system users to design, optimize, and support marketing automation solutions including customer journeys, segmentation, lead processes, and reporting capabilities. Assist in developing scalable technical solutions for critical business initiatives while supporting data-driven decision-makin

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1at2hr

📌 Marketing Operations (Bogotá)
🏢 Empresa reconocida
📍 Bogotá