Client Solutions Engineer (Colombia)

Client Solutions Engineer (Colombia)

28 may
|
Empresa líder
|
Colombia

28 may

Empresa líder

Colombia

About Intrigma
Intrigma builds advanced workforce scheduling software for major US healthcare organizations, including hospitals and medical groups. We help healthcare teams create fairer, smarter, and more efficient schedules in highly complex environments.
We are an experienced company with deep domain expertise and are currently building the next generation of our platform with stronger automation and AI capabilities. Our team is small, highly capable, and execution-focused - each hire has meaningful ownership and direct impact.
About the Role
We are hiring a highly analytical, technically strong, and reliable Client Solutions Engineer to implement complex customer environments on our scheduling platform.
This role sits at the intersection of onboarding, implementation, and solutions engineering. You will not just guide customers — you will design, configure, and refine how their scheduling systems actually work.
This is not a generic customer success role. You will learn our system deeply, translate real-world scheduling requirements into precise system configuration,



troubleshoot issues independently, and guide customers from kickoff through go-live.
You should be comfortable working through ambiguity, structuring messy problems, and becoming the person others rely on when systems become complex.
You will work directly with US-based healthcare clients, including physicians, administrators, and operations teams, and collaborate closely with internal product and engineering teams.
What You’ll Do
Become an expert in Intrigma’s scheduling platform, including rules, templates, constraints, dependencies, and edge cases
Translate customer requirements into system configuration (users, shifts, templates, quotas, rules, constraints, preferences)
Configure new customer environments and refine setups as requirements evolve
Lead implementations from kickoff through go-live, keeping projects organized and moving forward independently
Run customer meetings and training sessi

📌 Client Solutions Engineer (Colombia)
🏢 Empresa líder
📍 Colombia

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