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AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people‑first culture has earned us multiple Best Place to Work awards.
ABOUT THE ROLE
We are looking for a SRE Operations Engineer to keep production and staging environments running reliably across a cloud‑based SaaS platform. You’ll respond to live incidents, reduce operational toil through automation, and improve observability using Kubernetes, Terraform, Grafana, and AWS. A hands‑on role with real ownership across CI/CD pipelines, GitOps workflows, and on‑call rotations.
WHAT YOU WILL DO
- Monitor and support production and staging environments in real time, ensuring high availability, performance, and stability;
- Respond to incidents, perform triage and root cause analysis, and contribute to post‑incident reviews and remediation efforts;
- Participate in an on‑call rotation with defined SLAs;




- Handle ad‑hoc and unplanned operational requests from Product, Support, and internal teams;
- Maintain and enhance monitoring, alerting, dashboards, logs, and metrics, and improve observability practices;
- Support CI/CD pipelines, production releases, and GitOps workflows;
- Contribute to automation efforts to reduce operational toil;
- Maintain and improve Kubernetes‑based infrastructure and containerized workloads;
- Support Infrastructure as Code practices and ongoing environment improvements.

MUST HAVES
- 2+ years of experience in Site Reliability Engineering , DevOps , or Production Operations ;
- Experience with AWS supporting production environments;
- Experience supporting production SaaS applications ;
- Strong understanding of CI/CD systems such as GitHub Actions , Jenkins , or CircleCI ;
- Experience with GitOps and strong Git fundamentals;
- Experience using GitHub , Jira , and Confluence in collaborative environments;
- Experience w

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1at33t

📌 Site Reliability Engineer (Cartagena)
🏢 Agileengine
📍 Cartagena