Postúlate en Kit Empleo: kitempleo.com.co/empleo/1at3er

We are looking forAutomotive Technical Advisors to givetechnical support and troubleshoot complex issues to European cars. This role requires a deep understanding of automotive systems, excellent communication skills, and an advanced English level.
Responsibilities and Duties
- Guide customers with confidence – Provide expert pre-purchase support via phone, chat, and email, ensuring customers get the right parts for their repairs.
- Solve real-world automotive challenges – Troubleshoot post-purchase issues, from error orders to job‑specific part replacements.
- Be the expert others rely on – Support customer service team members by handling advanced technical escalations.
- Keep things running smoothly – Accurately document customer interactions, resolve cases efficiently, and maintain workflow adherence.
- Make a bigger impact – Identify recurring issues, collaborate with internal teams, and help improve products and processes.
- Shape the future of European car parts – Work with technical content and product teams to enhance fitment accuracy and descriptions.




- Share your knowledge – Contribute to internal knowledge bases and document common technical solutions.
- Stay ahead of the curve – Keep up with the latest European vehicle technologies and industry advancements.

Qualifications and Skills
- Advanced English level.
- Qualified candidates will have a passion for European cars, including ownership experience and/or European car community engagement. Candidates will also have hands‑on experience in car repair and be able to demonstrate a working knowledge of car parts and car repair.
- 1+ years of experience in a Customer Service role or a technical support role within an automotive company or parts retailer, with the ability to clearly and professionally explain complex technical concepts via phone, chat, and emails, is required.
- Proficient in computer use and comfortable with technology and digital tools in a professional office setting are required.
- Stro

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1at3er

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