Postúlate en Kit Empleo: kitempleo.com.co/empleo/1at3o7

We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions.

With over 8,000 CI&Ters; around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality.

Objective

The objective of the IT Analyst role at CI&T; is to ensure the efficient operation and maintenance of IT infrastructure and facilities, supporting the company's technological needs and business operations. The main result expected from this role is to optimize IT facility resources, resolve technical issues, and provide support to internal stakeholders for smooth day-to-day operations.

Full time position, required to be at the office minimum 3-4 times per week.

Main Responsibilities/Activities
- Ensuring that our people have what they need to work effectively and securely.
- Triaging IT tickets and providing first/second line support.
- Tracking our IT assets, getting the right kit out to the right people, and knowing where everything is.




- Assisting the IT Managers globally with day to day tasks, such as setting up meeting room hardware and event technologies, ensuring correct kit and licenses are assigned for staff, maintaining supplier relationships, supporting ongoing efforts for information security certifications.
- Performing software updates on machines around the business.
- Onboarding and offboarding joiners and leavers.
- Monitors and maintains IT infrastructure and facilities, to ensure optimal performance and reliability.
- Performs routine maintenance tasks, such as system updates, patches, and backups, to prevent downtime and minimize disruptions to operations.
- Troubleshoots technical issues related to hardware, software, and network connectivity, providing timely resolution and escalation as needed.
- Manages inventory and asset tracking for IT equipment and resources, including procurement, deployment, and retirement processes.
- Coordinates with external vendors

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1at3o7

📌 It Analyst Mid-Level (Medellín)
🏢 Ci&T
📍 Medellín