Account Management Specialist- Bilingual (Bogotá)

Account Management Specialist- Bilingual (Bogotá)

28 may
|
Marsh Risk
|
Bogotá

28 may

Marsh Risk

Bogotá

We are seeking a talented individual to join our Client Management team at Marsh. This role will be based in Bogota. This is a hybrid role that has a requirement of working at least three days a week in the office.

Please submit your CV in English.

Responsibilities
- Process new client account setup requests across US and Canada billing account systems with accuracy and within defined service timelines.
- Manage change requests for existing accounts, including updates to account structures, configurations, and associated data.
- Oversee vendor payable accounts, ensuring proper setup, maintenance, and resolution of related inquiries.
- Serve as an internal subject matter resource, advising colleagues on proper account setup procedures, scope of work, and processing requirements.
- Capture and maintain all account data within the appropriate enterprise applications in accordance with established standards.
- Communicate clearly and promptly with internal requesters to provide status updates, clarify requirements, and resolve processing issues.

Qualifications




- Mastery of the English language, spoken and written.
- Associate or bachelor degree.
- 2+ years of experience in a client support, account management, or operations role.
- Demonstrated ability to process high-volume transactional work accurately and within defined timelines.

Desired Skills / Experiences
- Industry experience in insurance, financial services, compliance, or banking.
- Familiarity with billing systems, account setup workflows, or vendor management processes.
- Proficiency with Microsoft Office 365 and experience working in ticketing/queue management tools.

Benefits
- Professional development opportunities, interesting work and supportive leaders.
- A vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients and communities.
- A range of career opportunities, benefits and rewards to enhance your well-being.

Ma

📌 Account Management Specialist- Bilingual (Bogotá)
🏢 Marsh Risk
📍 Bogotá

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