Postúlate en Kit Empleo: kitempleo.com.co/empleo/1at4lm

Overview
Patient Care Specialist role focusing on ensuring smooth operations and outstanding patient interactions across departments. Deliver a warm, friendly, and professional experience to every patient.
Responsibilities
- Schedule, reschedule, and cancel appointments and procedures
- Answer patient inquiries about basic medical tests and procedures
- Provide clear instructions to patients for exams and procedures
- Confirm appointments and manage incoming calls/messages
- Explain financial obligations and process payments
- Schedule referral appointments and follow-ups
- Verify insurance details and inform patients of uncovered fees
- File and manage patient documents accurately

Qualifications
- 6 months of experience in customer service, reception, or a medical office/clinical setting




- Professional proficiency in English (speaking, writing, comprehension)
- Basic understanding of medical terminology and U.S. health insurance
- Strong computer skills and proficiency in Microsoft Office (Word, Excel, Outlook)
- Excellent communication, organization, and interpersonal skills
- Great telephone etiquette and attention to detail
- Ability to build rapport with patients and work independently

Details
- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Customer Service
- Industries: Telephone Call Centers

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1at4lm

📌 Scheduler (Pereira)
🏢 Solvo Global Careers
📍 Pereira