Postúlate en Kit Empleo: kitempleo.com.co/empleo/1at5bg

(fluent German & English) Customer Support Consultant, remote (Luxury Brand)
(fluent German & English) Customer Support Consultant, remote (Luxury Brand)
1 month ago Be among the first 25 applicants
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Passionate about the world of tech?

What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?
Passionate about the world of tech?

What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant for a luxury brand and thrive in a multicultural and multilingual environment while enjoying your home office.



Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let's see what it takes

What You Will Do:
- Provide exceptional customer support via emails and calls
- Handle inquiries in the general CRM following established processes
- Build positive and long-lasting relationships with customers
- Communicate with potential customers
- Accurately update and categorize leads in the system
- Securely work with customers' sensitive information
- Apply the latest and greatest customer happiness practices
- Maintain working knowledge of our client's products and services

What you need to succeed in this role:
- Fluent German and English (C1 written and spoken for both languages is a must)
- Previous experience in the luxury customer support
- Attentive to details
- Experience in sales is an advantage
- Positive and responsible attitude
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-d

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1at5bg

📌 (fluent German (Medellín)
🏢 SupportYourApp
📍 Medellín