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Agent Coordination Specialist IIApplylocations: Bogota, Colombiatime type: Full timeposted on: Posted Todayjob requisition id: R268324Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today# Job DetailsResponsibilities:* Coordinate the recovery and tender of freight at local airports.* Confirm that the alerts sent to our partner agents are received and understood.* Monitor agents to ensure customer pickup and delivery expectations are met.* Ensure that all Company and Regulatory policies and Standard Operational Procedures are followed.* Monitor, respond to and action personal and group email accounts in a timely manner.* Monitor and update the Transportation Management System based on updates received from partner agents.* Report all complaints,



concerns and issues to management immediately.* Select the most optimal routing / book shipments on next reliable and direct flights on a Next Flight Out basis.* Confirming the departure and Arrival of all domestic shipments by reviewing partner airline websites and actioning any Assist in providing guidance to our partner agents in the preparation of packaging materials and cold chain supplies when required.* Monitor and assist in the cold chain maintenance all shipments arriving at the airports and freight held at agent locations awaiting instructions/clearance for delivery.* Ensure that freight is recovered in a timely manner and all special delivery instructions and pickup instructions are communicated to our partner agents and followed.* Proficiency in Cold Chain Management which will include but not limited to Dry Ice/Packaging refurbishment and Gel Pack/Packaging configuration.* Provide excellent cus

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📌 Agent Coordination Specialist II (Bogotá)
🏢 AmerisourceBergen
📍 Bogotá