Postúlate en Kit Empleo: kitempleo.com.co/empleo/1at5uy

Bookkeeper:
Overview:
We are seeking a detail-oriented and customer-focused Bookkeeper to support U.S.based clients, primarily therapy practice owners. This role combines hands-on bookkeeping work with strong customer communication, ensuring accurate financial records while providing a human-centered support experience.

Key Responsibilities:
1. Transaction Management (Core Focus)
- Review and categorize transactions that cannot be automatically processed
- Reconcile monthly books for assigned client accounts
- Identify and flag unusual or questionable transactions
- Ensure accurate coding based on standard accounting and IRS chart of accounts guidelines
- Manage approximately 5-6 client accounts per specialist

2. Customer Communication & Support
- Respond to client inquiries regarding transactions and bookkeeping matters via support platform
- Maintain an empathetic and professional communication style
- Handle cases requiring back-and-forth communication for accuracy

3. Quality Assurance
- Review bookkeeping work prior to monthly close




- Ensure compliance with bookkeeping standards and procedures
- Escalate complex issues when necessary

4. Documentation & Process
- Document customer interactions and updates in the support system
- Follow internal workflows and bookkeeping procedures
- Maintain organized financial records for audit and tracking purposes

Qualifications & Skills:
- Prior bookkeeping experience (any level)
- Familiarity with general accounting principles
- Strong English fluency (written and verbal)
- Customer service experience (essential)
- Excellent attention to detail and problem-solving skills
- Empathetic and people-oriented communication style
- Comfortable working asynchronously and with U.S. time zones
- Ability to accommodate adaptable hours during peak tax seasons

Tools & Software Familiarity:
- Customer support platforms (e.g., Zendesk or similar)
- QuickBooks or comparable accounting software (training provided on internal tools)
- Ge

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1at5uy

📌 Bookkeeper (Bogotá)
🏢 Opsarmy
📍 Bogotá