Postúlate en Kit Empleo: kitempleo.com.co/empleo/1at73w

Location: Remote - Anywhere in LATAM

Job Type: Full-Time - Contractor

Compensation: USD 1500 monthly

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To be considered for this position you must have an advanced level of English & Spanish._

At GBS Group, we help entrepreneurs and executives create opportunities by building better businesses. We accomplish our mission by providing integrated business solutions to small and medium businesses. GBS Group has two (2) main areas of expertise:
- Start-up Services
- Financial & Tax Advisory

At GBS Group, our diverse team of multi-disciplinary consultants partners with our clients to ensure that they are accomplishing their business goals. GBS Group prides itself on providing high-quality services through a culture of empathy, understanding, and integrity with our clients. Our client’s success is our success. GBS Group has offices in Miramar, FL.

As part of this mission, we place our clients at the center of everything we do. As a Client Success Specialist, you will be the primary contact for existing clients,



ensuring they receive top-notch service and solutions tailored to their needs. This role involves not only proactive relationship management but also handling inbound inquiries, resolving issues, and driving client success through consistent follow-ups and process improvements. You’ll be instrumental in maintaining client satisfaction, ensuring smooth interactions, and helping clients maximize the value of our services.

Key Responsibilities
- Problem Resolution:Handle client concerns with care and urgency, ensuring swift resolution of issues. Use good judgment to resolve matters independently and escalate only when necessary.
- Onboarding and Support:Lead clients through a seamless onboarding process, guiding them on how to use our online tools and keeping them informed every step of the way. Provide ongoing support to ensure continued satisfaction.
- Proposals & Renewals: Facilitate and prepare proposals for both new and existing clients, manage renewals, an

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1at73w

📌 Client Success Specialist (Bogotá)
🏢 GBS Group
📍 Bogotá