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_O2C Continuous Improvement Lead Bogota _
- _Location: Bogotá_

_ About the job_

Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? As within our O2C Continuous Improvement Lead Bogota in our Order To Cash team.

The Order to Cash Continuous Improvement Lead serves as a strategic change agent at hub level responsible for operational excellence & process optimization across the entire O2C value chain. This role is instrumental in the design, implementation, and governance of continuous improvement initiatives that deliver measurable business value while ensuring compliance with GXP requirements.

The position requires a balance of analytical rigor, project coordination, and cross-process leadership to transform operational processes, enhance customer experience, and drive financial performance. The lead will champion a culture of continuous improvement across O2C hubs.





Key Responsibilities

Change Management & Adoption
- Foster a culture of continuous improvement and operational excellence
- Lead change management plan as primary change ambassador by proposing, deploying, measuring change adoption plan for Hub end users in partnership with the Transformation Lead & Key Users
- Coordinate and provide consolidated view on user adoption through metrics
- Consolidate change impact analysis from various sources, identify solutions and implement at Hub level, escalate if needed
- Facilitate workshops to drive continuous improvement in culture Hub Continuous improvement orchestration
- Serve as the primary liaison between hub operations and BOOM teams and ensure methodology consistency
- Establish workforce planning for the impacted hub expertise (Key Users, SME, team leads and Process managers) to prioritize initiatives and anticipate potential backfill n

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1at77q

📌 c Continuous Improvement Lead Bogota (Bogotá)
🏢 Sanofi
📍 Bogotá